Terms and Conditions – Sumpays
1. General Terms
These Terms constitute an agreement between You and Sumpays. No physical or digital signature is required to validate this Agreement.These Terms govern Your use of our website located at:
https://admin.techriser.in/
("Website") and the Sumpays mobile application ("Application"), owned, managed, and controlled by the Company, having its registered office at: Shreeji Bungalow, 11, Vardhman Nagar, Opp. SRP Camp, New 150 Ft Ring Road, Rajkot
(collectively referred to as the "Platform") and the use of Services through such Platform.
Usage of the Application shall also be subject to Play Store/App Store terms. You may use the Services only after accepting these Terms.
2. Acceptance of the Terms
By clicking "I Agree" or using our Services, You accept these Terms.If You do not agree with these Terms, You must discontinue using the Platform.
These Terms apply to individuals, firms, companies, trusts, societies, LLPs, and other legal entities acting through their authorized representatives.
Sumpays reserves the right to modify these Terms at any time. Continued use of the Platform constitutes acceptance of the revised Terms.
3. Description of Services
- Tour Package Booking
- Domestic Tour Packages
- International Tour Packages
- Customized Holiday Packages
- Hotel Reservations
- Bus Ticket Booking
- Train Ticket Assistance
- Flight Booking Assistance
- Cab Booking (Local & Outstation)
- Travel Insurance Assistance
- Customized Travel Planning
- Corporate Travel Solutions
- Group Tour Planning
- Customer Support & Travel Assistance
4. Registration and Onboarding
To access certain Services, You may be required to create an account.Information requested may include:
- Full Name
- Email Address
- Mobile Number
- PAN Card (where applicable)
- Aadhaar (where legally permitted)
- GST Details (if applicable)
- Business Documents (where required)
- All information provided is true and accurate.
- You will promptly update any changes.
- You are responsible for maintaining the confidentiality of your login credentials.
You authorize Sumpays to verify identity and perform KYC wherever legally required.
For account closure requests, contact:
Email: info@sumpays.in
5. License to Use the Platform
Sumpays grants You a limited, revocable, non-exclusive, non-transferable license to use the Platform solely for personal or business purposes in accordance with these Terms.No ownership rights are transferred.
6. Third-Party Service Providers
Sumpays may work with:- Banks
- Payment Gateways
- NBFCs
- Travel Operators
- Hotel Providers
- Bus Operators
- Airlines
- Analytics Providers
- Hosting Providers
7. Fees for Use of Services
Certain Services may attract:- Booking Charges
- Service Fees
- Cancellation Charges
- Convenience Fees
Unless specifically stated otherwise, all fees are non-refundable.
8. Availability of Services
Services may occasionally be unavailable due to:- Maintenance
- Technical Issues
- Government Restrictions
- Network Failures
- Force Majeure Events
9. Platform Content
All content including:- Logos
- Trademarks
- Text
- Graphics
- Images
- Software
- Source Code
- Databases
Unauthorized reproduction or distribution is prohibited.
10. Platform Management
Sumpays reserves the right to:- Monitor Platform usage
- Remove content
- Restrict access
- Suspend accounts
- Investigate violations
- Initiate legal proceedings
11. Third-Party Applications
The Platform may integrate with third-party applications.Their services remain governed by their own Terms & Privacy Policies.
Sumpays accepts no responsibility for third-party services.
12. User Representations
You represent that:- You possess legal capacity.
- Information submitted is accurate.
- You will comply with Indian laws.
- You will not misuse the Platform.
- Transactions conducted are genuine.
13. No Lending
Where applicable, Sumpays merely facilitates access to financial institutions or lenders.Loan approval, repayment, and agreements remain exclusively between You and the respective lender.
Sumpays does not guarantee approvals.
14. User Undertakings
You agree NOT to:- Commit fraud
- Upload malware
- Misuse personal information
- Violate applicable laws
- Evade taxes
- Damage Platform security
- Abuse customer support
15. Specific Terms
Sumpays shall not be responsible for:- Booking availability
- Pricing changes
- Third-party cancellations
- Customer disputes
- Incorrect user information
- Delayed confirmations
16. Prohibited Activities
Users shall not:- Scrape Platform data
- Reverse engineer software
- Use bots
- Circumvent security
- Impersonate others
- Use Platform information to compete with Sumpays
17. Privacy Policy
Your use of the Platform is governed by our Privacy Policy available at:https://admin.techriser.in/privacy-policy
Your data is processed and stored in India in accordance with applicable laws.
18. Disclaimer and Limitation of Liability
Services are provided on an "AS IS" and "AS AVAILABLE" basis.Sumpays makes no warranties regarding:
- Accuracy
- Availability
- Reliability
- Suitability
19. Indemnity
You agree to indemnify and hold harmless Sumpays, its directors, employees, affiliates, and partners against any claims, losses, damages, liabilities, expenses, or legal costs arising out of:- Your misuse of the Platform
- Violation of these Terms
- Violation of applicable laws
20. Force Majeure
Sumpays shall not be liable for delays or failures caused by events beyond reasonable control including:- Natural disasters
- Floods
- Earthquakes
- Pandemics
- Government restrictions
- Internet failures
- Power outages
- Civil disturbances
21. Termination
Sumpays may suspend or terminate Your account for violation of these Terms.You may request account deletion by contacting:
Email: info@sumpays.in
22. Confidentiality
You agree not to disclose confidential or proprietary information relating to the Platform, business operations, pricing, software, or customers.
23. Miscellaneous
- Governed by the laws of India.
- Courts at Rajkot, Gujarat shall have exclusive jurisdiction.
- Invalid provisions shall not affect the remaining Terms.
- These Terms do not create any partnership, agency, employment, or joint venture relationship.
24. Grievance Redressal
Grievance OfficerSumpays
Address: Shreeji Bungalow, 11, Vardhman Nagar, Opp. SRP Camp, New 150 Ft Ring Road, Rajkot
Email: info@sumpays.in
Phone: +91 70417 74017
25. Contact Details
SumpaysAddress: Shreeji Bungalow, 11, Vardhman Nagar, Opp. SRP Camp, New 150 Ft Ring Road, Rajkot
Website: https://admin.techriser.in/
Email: info@sumpays.in
Phone: +91 70417 74017